PureFlaxDrape is committed to protecting your privacy and ensuring that your personal information is processed with the highest standards of security and transparency. This policy applies to all personal data collected through www.pureflaxdrape.com.
Data Controller
PureFlaxDrape is operated by [XXX]. As the data controller, we are responsible for processing your personal data in accordance with the Singapore Personal Data Protection Act (PDPA) and the European General Data Protection Regulation (GDPR).
Company: [XXX]
Address: [XXX]
Email: linen@pureflaxdrape.com
Contact: [XXX]
Personal Data We Collect
We only collect information necessary to provide services and complete orders:
Identification Information: Name, email address, phone number, and shipping/billing address.
Transaction Data: Order details and history.
Operational Data: Basic technical information used for website maintenance (e.g., browser type, IP address).
Processing Purpose
Your personal data will be processed based on the following legal grounds:
Contractual Necessity: To fulfill your orders and manage payment processing.
Legal Obligations: To comply with accounting, tax, and regulatory record-keeping requirements.
Legal Interests: To provide customer support, improve service functionality, and ensure platform security.
Payment Processing (Stripe Integration)
Payments are processed through Stripe.
Data Transfer: All sensitive payment information is transmitted directly to Stripe via secure encryption protocols.
Non-Storage: [XXX] does not store complete credit card details or payment authentication data in our internal systems. We rely on Stripe’s PCI-DSS compliant infrastructure to securely manage financial transactions.
Data Retention
We retain personal data only for the period required for business and legal needs:
Transaction Records: Retained for up to 7 years to meet statutory tax and business record-keeping requirements in Singapore and international jurisdictions.
Customer Support Records: Retained until the time required to resolve an inquiry, typically up to 24 months.
After the retention period expires, the data will be securely deleted or anonymized.
International Data Transfer and Sharing
We will not sell your personal data. Information will only be disclosed to necessary partners (e.g., logistics and payment service providers, such as Stripe) to assist you in completing your order. If data is processed internationally, we will ensure that appropriate security measures are taken to protect your personal information.
Your Rights
Under GDPR and PDPA, you have the following rights:
To access the personal data we hold about you.
To request corrections to inaccurate or incomplete information.
To request the deletion of data that is no longer used for its original purpose.
To object to or restrict certain processing activities.
Contact Information
For any questions regarding this Privacy Policy or to exercise your rights, please contact our management team:
Company Name: [XXX]
Registered Address: [XXX]
Email: linen@pureflaxdrape.com
Phone: [XXX]